KAEINI Deskmats 1-Year Limited Warranty
KAEINI is committed to delivering high-quality products and offers a 1-year limited warranty exclusively on all deskmats. This warranty covers defects in materials and workmanship under normal use during the warranty period. If your deskmat exhibits issues such as stitching defects or significant print imperfections, we will repair or replace the item once, at no cost to you.
- Coverage Details: This warranty is limited to one claim per product, and any replacement items provided will not qualify for additional warranty coverage. The warranty does not cover damage caused by misuse, neglect, unauthorized modifications, or normal wear and tear, including spills, stains, or exposure to extreme conditions.
- Product Coverage: Currently, this warranty applies only to our deskmats. No other products sold on our website are covered under any type of warranty at this time.
- Proof of Purchase: Proof of purchase is required to validate warranty claims. To initiate a claim, please contact our customer service team with your order details and photos of the defect.
- Policy Changes: KAEINI reserves the right to change or update this warranty policy at any time without prior notice. However, any changes made will not affect warranty coverage for products purchased prior to the change; the original terms in place at the time of purchase will be honored.
We are here to assist you and ensure you are fully satisfied with your KAEINI experience.
Care Instructions for Your KAEINI Deskmat
To keep your KAEINI Deskmat looking and performing at its best, please follow these care instructions:
- Spot Cleaning: For light spills or dust, wipe the surface gently with a damp cloth or use a lint roller to remove debris.
- Machine Washing:
- Place the deskmat in a mesh laundry bag (if available) to protect it during the wash.
- Wash in cold water on a gentle cycle using mild detergent. Avoid using bleach or harsh chemicals, as these can damage the print and material.
- Do not use fabric softeners.
- Drying:
- Air dry your deskmat by laying it flat. Do not wring, tumble dry, or expose the mat to direct sunlight for extended periods, as this can affect the colors and material.
- Ironing: If needed, lightly iron the reverse side on a low heat setting. Avoid direct contact with the printed surface.
By following these guidelines, your KAEINI Deskmat will remain vibrant and durable, maintaining its quality use after use.